Medical Collector

Location: Rancho Mirage, CA 92270

Hours: Monday - Friday 8:00am - 5:00pm

Pay: $23 - $25/hr DOE

Temp-to-hire

The Medical Collector is responsible for managing collections by following up on outstanding insurance claims and patient balances. This position ensures timely reimbursement, resolves denials, and maintains compliance with federal, state, and payer regulations. The Medical Collector plays a key role in supporting the financial health of the practice by reducing aged receivables and improving cash flow.

Key Responsibilities

• Review and manage aging reports to identify overdue accounts.
• Contact insurance companies to resolve unpaid or denied claims.
• Verify claim status and appeal denials or underpayments as necessary.
• Follow up with patients regarding outstanding balances professionally and compassionately.
• Document all collection activities within the practice management system.
• Collaborate with billing and coding teams to resolve claim discrepancies.
• Maintain compliance with HIPAA and all applicable payer and regulatory standards.
• Meet or exceed established collection targets and performance metrics.
• Escalate complex or unresolved issues to the Billing Manager or Revenue Cycle Supervisor.

Core Competencies

• Strong attention to detail and accuracy.
• Excellent organizational and time management abilities.
• Ability to handle confidential information with integrity and discretion.
• Professional demeanor when interacting with patients, payers, and internal staff.
• Goal-driven mindset with a commitment to improving financial outcomes
• Microsoft Office experience
• Highschool diploma required

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.